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Frequently Asked Questions:

Question: Will Kent Hire supply quality hire items at the best prices possible?
Answer: Yes we will. We supply quality professional equipment and guarantee the best prices around!

Question: I’ve found an item cheaper somewhere else, will you beat their price?
Answer: If you find a product somewhere else cheaper (unlikely!) we will beat it by 10%.

Question: How much deposit do I need to put down?
Answer: None, at Kent Hire we don’t ask for a deposit.

Question: What happens regarding fuel?
Answer: We will supply the machines full of fuel, we ask you to refill the machines after use. You can order more fuel when you order plant.

Question: Who insures the machines?
Answer: You are responsible for all item you hire. Larger machines will require you to have plant insurance which can be purchased online from a third party.

Question: What documentation and Identification do I need to hire plant and tools?
Answer: To hire small tools
we don’t require any Identification or Proof of address, to hire larger or more expensive items we will require, photo id, proof of address and a hired in plant insurance certificate – if required, this will be stated on the product page.

Question: Is VAT included?
Answer: Prices shown no not include VAT, when you checkout VAT is shown and added.

Question: Do I need a licence to drive a mini digger or any other plant?
Answer: No, if you are on private land, you do not need any licences to operate a digger or any plant.

Question: Can you supply a machine operator?
Answer: Yes we can, please ask for price for a digger driver when you call.

Question: What’s the cost for delivery?
Answer: To find out a delivery charge, add your products to the shopping basket and add your postcode to get  the cost.

Question: How do I make a booking?
Answer: You can simply book online.

Question: How do I pay for the hire items?
Answer: Book your items online and pay by Paypal or Credit/Debit card.

Question: Will I receive a receipt? 
Answer: Yes, Paypal will email you a full receipt.

 

Can’t find the answer? Call, Text, Email or LiveChat to get the answer!

 

Tutorials – Click to watch a YouTube Video (coming soon)

How to change a digger bucket.

How to fit a digger attachment.

How to put a digger track on.

How to grease a digger or other plant.

How to put the tracks in on a mini digger?