Frequently Asked Questions:

Question: Where do you deliver to?
Answer: We deliver to Kent, Essex and London – See our delivery areas by clicking here.

Question: Will Kent Hire supply quality hire items at the best prices possible?
Answer: Yes we will. We supply quality professional equipment and guarantee the best prices around!

Question: I’ve found an item cheaper somewhere else, will you beat their price?
Answer: If you find a product somewhere else cheaper (unlikely!) we will beat it by 10%.

Question: How much deposit do I need to put down?
Answer: On small tools no deposit is required, on larger plant we do take a £25+vat deposit which will be fully refunded within 12 hours of the plant being returned.

Question: What happens regarding fuel?
Answer: We will supply diesel machines full of diesel, we ask you to refill the diesel after use. Petrol machines are supplied empty of petrol due to storage restrictions. You can purchase fuel when you order your plant. Any diesel shortage will be deducted from the deposit, petrol machines can be returned either with or without petrol.

Question: Who insures the machines?
Answer: You are responsible for all item you hire. Larger machines will require you to have plant insurance which can be purchased online from a third party.

Question: What documentation and Identification do I need to hire plant and tools?
Answer: To hire small tools
we don’t require any Identification or Proof of address, to hire larger or more expensive items we will require, photo id, proof of address and a hired in plant insurance certificate – if required, this will be stated on the product page.

Question: Is VAT included?
Answer: Prices shown do not include VAT, when you checkout VAT is shown and added and clearly stated.

Question: Do I need a licence to drive a mini digger or any other plant?
Answer: No, if you are on private land, you do not need any licences to operate a digger or any plant.

Question: Can you supply a machine operator?
Answer: Yes we can, please ask for price for a digger driver when you call.

Question: What’s the cost for delivery?
Answer: To find out a delivery charge, add your products to the shopping basket and add your postcode to get the delivery cost.

Question: How do I make a booking?
Answer: You can simply book online, we do not take cash.

Question: How do I pay for the hire items?
Answer: Book your items online and pay by Paypal or Credit/Debit card.

Question: Will I receive a receipt? 
Answer: Yes a full VAT receipt will be issued via email


Can’t find the answer? Call, Text, Email or LiveChat to get the answer!


Tutorials – Click to watch a YouTube Video:

How to book on the website < Click Now!

How to change a digger bucket.

How to fit a digger attachment.

How to put a digger track on.

How to grease a digger or other plant.

How to put the tracks in on a mini digger?